Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

A retrospective review of 498 medical malpractice claims, selected at random from Candello, CRICO’s national medical malpractice collaborative, found that the majority of cases involving communication failures during handoffs in care could potentially be averted or eliminated with the use of a structured handoff tool like I-PASS. This research is another proof point that I-PASS is a solution that addresses systemic risks to patient safety like communication and culture.

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