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GME Webinar Replay

Cultivating a Patient Safety Culture at Mount Sinai: A Guide for GME Programs to Implement and Train Residents on I-PASS Handoff Communication


In this engaging discussion, I-PASS Co-Founder Dr. Christopher Landrigan is joined by Dr. Robert C. Goldszer, Chief Medical Officer of Mount Sinai Medical Center to share residency-specific successes, benefits, and processes for adoption and sustainment of the I-PASS GME Program. Dr. Robert C. Goldszer began his role as chief medical officer and senior vice president for education and research at Mount Sinai Medical Center in Miami Beach, Florida in May 2008. Over the past several years he’s overseen the implementation of I-PASS methodologies within the institution’s GME Program, establishing a new standard in patient communication: the I-PASS handoff method. Today, residents, fellows, attendings, and medical staff are trained in the I-PASS method—including incoming residents and fellows before their first day—so they have a shared understanding of the importance of standardized, reliable handoffs.  

As GME Programs look to enhance their curricula for the next generation of physicians, it is essential that a standardized patient handoff solution be incorporated into their training. 

The webinar covers critical topics for implementing high reliability practices in your GME program, including:

  • The evolution of the I-PASS Handoff Method, which has been developed and tested over the last 10+ years
  • Residency-specific successes, benefits, and processes for adoption and sustainment
  • Mount Sinai’s commitment to continuous education and reinforcement on I-PASS handoff communication 
  • Lessons learned from program implementation at Mount Sinai

The I-PASS GME Program, which fulfills Accreditation Council for Graduate Medical Education (ACGME) Transition of Care requirements, offers solutions for training incoming residents in an evidence-based handoff communication method that is clinically proven to reduce patient harm and improve provider workflow. You can learn more about our bundled GME solutions and pricing here.


Christopher Landrigan, MD, MPH

  • Co-Founder of the I-PASS Patient Safety Institute
  • Chief of General Pediatrics at Boston Children’s Hospital, the William Berenberg Professor of Pediatrics at Harvard Medical School
  • Executive Council Member of the Pediatric Research in Inpatient Settings (PRIS) Network, a collaboration of over 100 pediatric hospitals working together to study and improve the quality of hospital care.

Robert Charles Goldszer, MD

  • Chief Medical Officer, Senior Vice President for Education & Research, and Assistant Dean for Clinical Affairs, Mount Sinai Medical Center
  • Professor, FIU Herbert Wertheim College of Medicine
  • Professor, University of Miami Miller School of Medicine

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